Privacy Policy

This Privacy Policy describes how DK Handloom Factory (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.dkhandloomfactory.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to users of the Services, whether as a customer, website visitor, or any other individual whose information we collect.

Business Information

📍 Business Name: D.K. Handloom Factory
 📍 Address: Shop Number 6, Bagh Wali Colony, Shastri Nagar, Ghaziabad – 8273228899
 📧 Email: shardaranii19@gmail.com

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes in our data collection practices,
  • Compliance with legal or regulatory requirements, or
  • Business and operational updates.

Any revisions will be posted on this page, and the “Last Updated” date will be modified accordingly. We encourage you to review this Privacy Policy periodically.

2. INFORMATION WE COLLECT

To provide our Services, we collect personal information from various sources. The type of information collected depends on how you interact with us.

A. Information You Provide Directly

This includes:

  • Contact Details: Name, address, phone number, email.
  • Order Information: Billing & shipping address, payment confirmation, and order details.
  • Account Details: Username, password, and security questions.
  • Customer Support Requests: Messages and information shared while contacting us.

🔹 Note: Some features of the Services require you to provide personal information. If you choose not to share the required details, you may be unable to access certain features.

B. Information We Collect Automatically

We may automatically collect certain details about your interaction with our Site and Services. This includes:

  • Device and Browser Information
  • IP Address and Network Details
  • Usage Data: Page visits, interactions, and access time

We use cookies, pixels, and tracking technologies to improve our website experience and marketing efforts. You can disable cookies through your browser settings.

C. Information from Third Parties

We may collect data from:

  • Payment Processors: For billing, credit/debit card transactions, and fraud prevention.
  • Marketing and Advertising Platforms: To tailor content and promotions.
  • Third-Party Integrations: Such as social media logins, analytics tools, and e-commerce platforms.

🔹 Any third-party data we obtain will be handled in accordance with this Privacy Policy.

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

A. Providing Services

✔ Process orders, payments, and shipments.
 ✔ Send purchase confirmations, updates, and invoices.
 ✔ Manage your account and facilitate returns/exchanges.

B. Marketing & Advertising

✔ Send promotional emails, SMS, and updates (you can opt-out).
 ✔ Improve our website experience and show relevant advertisements.

C. Security & Fraud Prevention

✔ Detect, investigate, and prevent fraudulent activity.
 ✔ Ensure the security of your account and transactions.

D. Customer Support & Service Improvement

✔ Respond to inquiries and resolve issues.
 ✔ Enhance our platform based on customer feedback.

4. DISCLOSURE OF PERSONAL INFORMATION

We do not sell or share your personal data without consent, except in the following cases:

A. Service Providers & Partners

We may share data with vendors and third-party providers, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Marketing agencies
B. Legal & Compliance Reasons

We may disclose your information:
 ✔ To comply with legal obligations or respond to government requests.
 ✔ To enforce our policies and protect our rights or those of our users.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and tracking technologies to improve website functionality and enhance your shopping experience. You can disable cookies in your browser settings, but this may affect certain features.

Our website does not respond to “Do Not Track” signals.

6. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. DK Handloom Factory is not responsible for the privacy policies or practices of third-party sites. We recommend reviewing their privacy policies before sharing personal information.

7. DATA SECURITY & RETENTION

We implement security measures to protect your personal information, but no system is 100% secure.

  • Data Retention: We retain personal data as long as needed for legal, contractual, or operational purposes.
  • Account Security: Keep your login credentials confidential. Contact us immediately if you suspect unauthorized access.
8. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights:

✔ Right to Access – Request a copy of your data.
 ✔ Right to Correct – Update inaccurate information.
 ✔ Right to Delete – Request data deletion (subject to applicable laws).
 ✔ Right to Opt-Out – Unsubscribe from marketing communications.

To exercise these rights, please email us at shardaranii19@gmail.com.

9. CHILDREN’S PRIVACY

Our Services are not intended for children under 16 years old. We do not knowingly collect personal information from children. If a child has provided us with their details, please contact us for data deletion.

10. INTERNATIONAL DATA TRANSFERS

If you access our Site outside India, your data may be transferred and stored in India. By using our Services, you consent to such data transfers.

11. CONTACT INFORMATION

For questions or concerns regarding this Privacy Policy, contact us at:

📍 Business Name: D.K. Handloom Factory
 📍 Address: Shop Number 6, Bagh Wali Colony, Shastri Nagar, Ghaziabad – 8273228899
 📧 Email: shardaranii19@gmail.com

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